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If you would like to contact us, need more information or would like to send feedback, please use the relevant contact details below.


If you wish to make an enquiry please email us –

Please write to our head office:

3rd Floor, Arndale House, The Mall, Luton LU1 2LJ

Other office locations:

If you wish to make a compliant, please see our Complaints and Concerns page. View our Complaints Policy.

Continuing Healthcare

Write to us: Continuing Healthcare Department, 3rd Floor, Arndale House, The Mall, Luton, LU1 2LJ

Media Enquiries

For media enquiries, please contact our Communications Team by email: (this email account is monitored Monday to Friday, 9am to 5pm)